Effective Date: 8th April 2026
1 Acceptance of Terms
By registering or using 8-Diverge, you agree to these Terms of Service. If you do not agree with any part of these terms, you must not use the platform.
2 Platform Role
8-Diverge is a marketplace platform that connects verified users (clients) with qualified service providers. We do not directly provide services. Our role is limited to facilitating connections between users.
3 User Categories & Verification
All users must be verified. The platform recognises the following categories:
- Users — Verified individuals using the app either as clients or service providers
- Interactive Providers — Verified individuals offering social/interactive services
- Freelancers — Verified individuals with optional certifications
- Professionals — Verified individuals with mandatory licences
4 Service Agreements Between Users
Users communicate via chat, voice, or video to agree on:
- Service details
- Pricing
- Duration (optional)
- Location (if applicable)
Important: These agreements are solely between users. 8-Diverge is not a party to any agreement formed on the platform.
5 Payments
- Payments are conducted outside the app
- Accepted methods include mobile money or cash
- Users are responsible for ensuring payment completion
Disclaimer: 8-Diverge is not liable for non-payment, fraud, or disputes between users regarding payments.
6 Booking Terms
- Users must accept terms before booking
- Providers must agree to terms before offering services
- All interactions are voluntary
7 Prohibited Activities
Users must not:
- Engage in fraud or scams
- Misrepresent identity or qualifications
- Harass or harm other users
- Use the platform for illegal activities
8 Ratings & Reviews
Users may leave feedback after completed services. We reserve the right to remove inappropriate or fake reviews to maintain the integrity of the platform.
9 Limitation of Liability
8-Diverge is not responsible for:
- Service quality provided by users
- User behaviour or conduct
- Losses resulting from interactions between users
10 Account Suspension
We may suspend or terminate accounts for:
- Violations of these terms
- Fraudulent activity
- Misuse of the platform
11 Termination
Users may delete their accounts at any time through the app settings. Upon deletion, your data will be processed in accordance with our Privacy Policy.
12 Changes to Terms
We may update these terms from time to time. Continued use of the platform after changes have been published constitutes acceptance of the updated terms.
13 Governing Law
These terms are governed by and construed in accordance with the laws of Uganda.
14 Contact Information
For questions, concerns, or support regarding these Terms of Service, please contact us through the in-app support chat or visit our Support page.