1 Security Commitment
8-Diverge implements reasonable technical and organisational measures to protect user data. We are committed to maintaining the confidentiality, integrity, and availability of all personal information entrusted to us.
2 Security Measures
Our security measures include but are not limited to:
Encrypted Transmission
All data is transmitted over HTTPS with TLS encryption
Secure Authentication
OTP verification and password protection for all accounts
Access Control
Role-based access control restricts data to authorised users
System Monitoring
Regular monitoring and auditing of system activity
3 User Responsibilities
Users play a critical role in maintaining security. You must:
- Keep login credentials confidential and never share them with others
- Avoid sharing sensitive personal information unnecessarily within the platform
- Report suspicious activity immediately through the in-app support or our Support page
4 Verification & Trust
- All users undergo identity verification (KYC) procedures before accessing platform features
- Service providers may require additional certification or licence checks depending on their category
Why verification matters: Our KYC process ensures every user on the platform is a real, verified individual — building a safer community for everyone.
5 Risk Disclaimer
While we strive to implement the highest standards of security, no digital system is 100% secure. By using 8-Diverge, users acknowledge and accept the inherent risks associated with digital platforms, including but not limited to unauthorised access, data interception, and system vulnerabilities.
Our promise: We continuously improve our security practices and promptly address any identified vulnerabilities to minimise risk.
6 Incident Response
In the event of a data breach or security incident:
- Affected users will be notified promptly and transparently
- All necessary steps will be taken to contain and mitigate damage
- An investigation will be conducted to prevent future occurrences
- Relevant authorities will be informed as required by applicable law
Have a security concern?
If you notice anything suspicious or have security-related questions, please reach out immediately.
Contact Support